Shipping policy

THE ONE Shipping Policy

Every piece we curate is delivered with the same intention that built this brand. From our trade partners to your door, the journey matters.

Processing

Orders are processed within 2–5 business days. You will receive an order confirmation immediately after purchase, and a second email with tracking details once your shipment leaves the warehouse.

Carriers & Service Levels

We work with premium freight and parcel carriers. Available services vary by item size, weight, and destination and are displayed at checkout:

- Standard Shipping
- White Glove Delivery (large furniture, includes unpacking, assembly, and debris removal)
- Threshold Delivery
- Room of Choice Placement

For a custom White Glove quote or to discuss special handling, email hello@arrangedaily.com.

Delivery Windows

Estimated delivery timeframes are shown at checkout. While we move with urgency, THE ONE is not responsible for delays caused by carriers, customs, weather, or events outside our control. We will always keep you informed if an unexpected delay occurs.

Tracking

Tracking is provided by email the moment your order is dispatched. You can follow your piece from our door to yours in real time.

Shipping Costs

Rates are calculated at checkout based on dimensions, weight, and destination. We do not mark up shipping. What you see is what the carrier charges us.

Damaged or Lost Shipments

If your order arrives damaged, notify us within 7 days at hello@arrangedaily.com with clear photographs. We will replace the piece or issue a full refund and handle the carrier claim entirely on your behalf.

If a shipment is lost in transit, we will work with the carrier to locate it. If it cannot be recovered, a replacement will be shipped or a full refund issued — your choice.

Multiple-Item Orders

Orders containing multiple pieces may ship separately depending on availability and warehouse location. You will receive individual tracking for each shipment.

Address Changes

Please verify your shipping address before completing checkout. If a correction is needed after placing your order, contact hello@arrangedaily.com immediately. We cannot guarantee changes once processing has begun.

International Orders

We ship to Canada and the United States. For delivery outside these regions, email hello@arrangedaily.com with “International Shipping” in the subject line.

Contact

THE ONE & ARRANGE DAILY
14018 103 Avenue Northwest
Edmonton, Alberta T5N 0S6
Canada
hello@arrangedaily.com
arrangedaily.com

Calm space. Clear mind. Lasting work.
No noise. Just proof.