Refund policy

THE ONE Refund & Return Policy

We don’t take your trust lightly. When a piece from THE ONE arrives in your space, it should feel inevitable — like it was always meant to be there. If for any reason it doesn’t feel that way, we’ll make it right. Quietly. Respectfully. With the same care that went into curating it.

Eligibility & Window
Most pieces may be returned within 30 days of delivery. Items must be in their original condition with all packaging, hardware, and documentation intact. We reserve the right to assess condition upon return — this protects the next person who will love the piece as much as you hoped to.

How to Begin
Email us at hello@arrangedaily.com with your order number. We’ll respond personally — no bots, no scripts — and walk you through the next steps. Return shipping remains your responsibility unless the piece arrived damaged, incorrect, or flawed in our fulfillment.

Refunds
Once we receive and inspect the return, your refund will be issued to the original payment method within 5–10 business days. Original shipping charges are not refundable unless the return stems from our error. Your patience during that quiet window is appreciated.

When Something Isn’t Right
If your order arrives damaged or not as described, notify us within 7 days. Include clear photographs. We’ll arrange a replacement or a full refund — whichever restores your calm faster — and we’ll cover every dollar of shipping.

Exchanges
We don’t offer direct exchanges. Return the original piece, then place a new order for the one you truly want. That intentional pause is by design.

Final Sale & Non‑Returnable
Custom, made‑to‑order, and final‑sale pieces cannot be returned. Gift cards are also non‑returnable. When a piece is marked “final,” it’s because it was created for you alone — no take‑backs, just trust.

Questions
Write to us at hello@arrangedaily.com. We answer personally.

THE ONE
Calm space. Clear mind. Lasting work.
arrangedaily.com